We are on a mission to revolutionise debt management.

We work hard every day to help our customers to stay in control. We provide digital, easy-access services 24/7. Our team of highly trained agents are on hand to help you through your journey out of debt.

We are committed to providing meaningful jobs in the North East of England, which is why we’ve invested in our business premises in Stockton-on-Tees, creating a hub of skilled talent.

Lightroad benefits from exceptional customer service capabilities and experience, including:

Deep financial services and banking industry knowledge
Financial resilience and wellbeing consultants
Fully trained debt management servicing
Skilled platform and app developers
Data scientists and solution architects

We will:

Help you understand your finances

Create an affordable payment plan

Support you through your journey out of debt

Need more support?

Charities can offer a helping hand, if you need it.

Useful links

Compliance

Lightroad is the trading name of Sopra Steria Financial Services Limited, authorised and regulated by the Financial Conduct Authority. Reference Number 945060.

We are also a member of the Credit Services Association and are registered under the Data Protection Act, registration number ZB073728.

We are authorised to use industry approved templates, such as the Standard Financial Statement, which is a universal Income and Expenditure tool. Created by the Money & Pensions Service and in collaboration with key stakeholders across debt and financial service sectors.

Quality & Assurance

Our commitment to quality and assurance is something we take very seriously. We adhere to all applicable industry standards and business practices, including:

PCI DSS
Standard Financial Statement Member
ISOs

We’re part of the UK Government’s Debt Resolution Services framework

We work with the UK Government to revolutionise the debt collection process, treating customers fairly and providing better customer outcomes.
Find out more

Get in touch

Need to contact us to discuss your account or get more information?

Lightroad is the registered trademark and trading name for Sopra Steria Financial Services Limited (Company Registration Number: 13181306) with registered office address at Three, Cherry Trees Lane, Hemel Hempstead, Hertfordshire, HP2 7AH, United Kingdom. Sopra Steria Financial Services Limited is authorised and regulated by the Financial Conduct Authority (FCA) to provide debt collection and administration activities (FCA Registration Number: 945060).

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