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Customer PortalYou can easily manage your account using our secure Customer Portal
Log InAccess our secure customer portal here
Not yet registered?
New customers can also access the portal here
Once registered, you can make a payment at any time. You can also tell us how you would like to be contacted, chat with one of our skilled agents or request a callback.
Call us on 020 3830 2442
When you call, please have your account number to hand so we can help you with your query.
Our agents are available 9am – 5pm Monday to Friday, excluding England & Wales Bank Holidays.
Not happy with our service?
We strive to deliver the best possible service but if you feel we haven’t done this for you, you can find out how to raise a complaint here.
Media enquiries?
If you’re a journalist, you can email us at media.uk@lightroad.co.uk (for media queries only).
Got a question?
Take a look at our FAQ's
